Terms and conditions

Payments

I accept Paypal in Pounds Sterling (GBP) only. All payments made in other currencies will be refunded.

All prices shown are exclusive of shipping. Any and all import charges (duty, taxes, brokerage fees etc.) will be the responsibility of the recipient.

Warranty

The warranty offered applies to theĀ original purchaser and is non-transferable.

All Pigdog effects and circuit modifications are covered by a five year warranty, except for hardware components (for example, potentiometers and switches).

Damage to paintwork and finish is excluded from any warranty.

Any product which fails during the warranty period will be repaired free of charge under the specified terms, provided that the fault is one of legitimate electrical or mechanical failure.

Product failures which are not caused by a genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable.

Any repairs or modifications carried out by anyone other than Pigdog Pedals invalidates your warranty.

All return shipping charges (and import/customs duties, if any) are the responsibility of the customer.

Returns Policy

If for any reason you are not satisfied with a product you purchased, you can ask to return it within 14 days of receipt. No returns will accepted after this period.

Returns must be in the original packaging, in original condition and fit for resale. A 10% restocking fee may be charged if the item is damaged.

You may request a refund or a credit against other products. Refunds will be processed within 14 days of receipt of the returned product.

All return shipping charges are the responsibility of the customer. It is recommended that returns are shipped with tracking and delivery confirmation.

If posting from outside of the EU, it is recommended that you understand the import duties for the UK and ship accordingly as you will be responsible for the full cost of any customs and excise duties or fees.

No returns are accepted on custom orders.

VAT

Prices include VAT and cannot be deducted for those outside of the EU.